Ya, what happened to team work and the spirit of being helpful?
I don't see that in certain people. Now.. the thing is when I asked for help from our IT department to put together 3 new PCs, it took them more than 2 weeks to get the job done, even that still, there are some software that haven't been installed.
When I ask for setting up simple remote desktop connection to our library system, he answered me it is not his job scope!? What!?
What the h*ll you are talking about? Not your job scope!?
You are suppose to just put a remote desktop connection, I'm not asking you to get into the library system and do some administration work!?
Okay, fine. I get it done on one of the PC and taught him how to go to set up the connection. Yes, me, a librarian, who is not even working in the IT department and yet I know.
How did that happened?
I can learn and same goes to you. It is just so darn easy. You just need to learn it and then do that simple job. Doesn't even need to write down in your job scope.
It just need the spirit of helping others, of wanting to know, of wanting to feel useful. That's all. How hard can that be?
You can't just rely on one of the technician to do everything. You are part of the team, you ARE suppose to help one another.
I hope I've taught him properly and that he can remember what I've said. Else history will repeat itself again.
I don't see that in certain people. Now.. the thing is when I asked for help from our IT department to put together 3 new PCs, it took them more than 2 weeks to get the job done, even that still, there are some software that haven't been installed.
When I ask for setting up simple remote desktop connection to our library system, he answered me it is not his job scope!? What!?
What the h*ll you are talking about? Not your job scope!?
You are suppose to just put a remote desktop connection, I'm not asking you to get into the library system and do some administration work!?
Okay, fine. I get it done on one of the PC and taught him how to go to set up the connection. Yes, me, a librarian, who is not even working in the IT department and yet I know.
How did that happened?
I can learn and same goes to you. It is just so darn easy. You just need to learn it and then do that simple job. Doesn't even need to write down in your job scope.
It just need the spirit of helping others, of wanting to know, of wanting to feel useful. That's all. How hard can that be?
You can't just rely on one of the technician to do everything. You are part of the team, you ARE suppose to help one another.
I hope I've taught him properly and that he can remember what I've said. Else history will repeat itself again.
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